Frequently Asked Questions

FAQ’s

How do I place my order?

Step 1: Click on the image of your choice.
Step 2: Click on Download  
After making the payment, you can download the image.
If you have any further questions, you can mail us at Info@picsvoid.com

Can I buy multiple images in a single order?

Yes. Just add all the images you wish to buy into your shopping cart and then complete your order.

Why was my order payment rejected?

There are various reasons why this may have happened but we suggest the following step.

Firstly, check with your bank to ensure there are funds available to pay for your order. Secondly, check if your debit, credit or net banking system information is valid and up to date. If you were recently issued a new card some of the information may have changed. Please confirm your credit card details and try again in that case.

Thirdly, check that your name and address match the name and address on your current credit card.

Is GST included in the product price?

Yes, all prices shown are GST inclusive.

I am having some issues on the site. What advice can you give me?

Please mail us at Info@picsvoid.com and we will be happy to help.

How safe is it to use my debit/credit card?

We use the Razor Pay and Cashfree payment gateway for all card payments and also for Netbanking. These are standard secure payment methods so that we can ensure that all your online transactions with us are processed in an extremely safe manner. The 3D secure password is an additional password that you'll be asked to enter after in your card details on the payment page. You'll be redirected to your individual bank's page where you'll have to enter the Verified by Visa password for Visa cards or Secure Code password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on our site.